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คว้าโอกาสนาทีทองเมื่อลูกค้าถาม “ร้านนี้อะไรอร่อย?” เชียร์ขายด้วย Signature Menu

Seize the golden opportunity when customers ask "What's delicious at this restaurant?" Promote sales with Signature Menu.

Unlocked, open the shop, ready for the year-end festival. There is a chance that the restaurant will be lively again from customers waiting to come back to eat at the shop. This is a golden opportunity that must be seized to push sales to the max. It is even better if there is a Signature Menu of the shop because customers will ask the opening question, "What is delicious in this shop?" This will be the golden moment to promote selling the Signature Menu that the shop has already thought out that it is definitely delicious, has the right ingredients, and is definitely profitable.
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But if the shop doesn't have a Signature Menu yet, try starting with defining a Signature Menu using the following principles:


  1. Specify which category this menu will belong to, such as main course, appetizer, or dessert. The Signature Menu can be a menu in any category, but you have to be sure it's really delicious. You may choose just one menu or you may have one menu per category. For example, you may choose one savory menu that has been confirmed by customers as delicious and make it a signature, such as fried sea bass with fish sauce, which customers always order, or Chicken Basket, an easy-to-eat snack menu that customers often order. Choose it as the recommended menu and promote it first when recommending orders to customers.
  2. Set a clear concept and be able to decorate the dish in the same direction as the food being made. Because Signature Menu will create good recognition for the restaurant, therefore, there must be a clear concept of the dish, both in terms of cooking and plate decoration, such as the Korean Fried Chicken menu, which selects wings coated in flour and fried, then mixed with Korean sauce, arranged on a long rectangular plate with a cup of Korean spicy sauce and mayonnaise, served with pickled radish, etc.
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  3. Create creative menu names and organize the menu layout to communicate well with customers. Try to name it something that stands out, or even name it after the restaurant, such as “Krapow Serve Feel” from “Serve Feel” restaurant, “Mao Tender” fried chicken breast with “special recipe” sauce from Kai Mao restaurant. In addition, the booklet must be organized clearly and more prominent than other menus, or it can be separated as a “recommended menu”. Some restaurants use the method of putting the recommended menu on the first page or printing it separately, which is a good way to communicate with customers. And don’t forget to communicate with customers more widely using the restaurant’s social media, take beautiful photos that look delicious and outstanding.
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4. It is an easy and uncomplicated menu that can be taught to the staff in the shop. Many people may wonder how it can be called a signature if it is a simple menu. Think about the number of orders for the menu that all the staff in the shop help promote. How much more than other menus? Therefore, it should not be a complicated menu. It should be served quickly and not take too much time. But it should have a unique characteristic that no other shop has. And of course, to prevent being unable to keep up with customer orders or not being able to do it because of an unexpected event that happens to the chef who made this menu, the shop owner should be able to do it himself and be able to teach other staff in the shop to make this menu as well.
5. You have to think about the ingredients first and you have to identify the recipe to determine the cost. This is important because each menu has a different cost. Even if we promote selling Signature Menu until it sells well, but if the cost is higher than other menus, the shop will still make less profit. Therefore, before setting Signature Menu, we must understand the pricing mechanism first. There must be a clear food recipe, separating all the raw materials used for each menu and calculating it in order to know the real cost of each menu and how many percent profit will be obtained when compared to the selling price.

And don't forget “Important” The items that must be included in the restaurant's signature dishes are as follows:
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  1. raw material Each type must have a background, such as outstanding ingredients from each province and region, such as fresh seafood from the Gulf of Thailand, fine tea from tea plantations in Chiang Rai Province, mackerels from Mae Klong, or mangoes from orchards in Chachoengsao Province, etc. Even premium ingredients from abroad, such as Wagyu beef from Japan, salmon from Norway, etc. Outstanding ingredients will help make the menu look more interesting and valuable than the normal menu. Therefore, we must always tell the story and the background of the ingredients when we communicate with customers.
  2. Identify people It is a story about the person who invented the recipe, such as “Ancient Porridge Recipe by Grandma Sa, a special porridge recipe that has been sold for over 20 years”, “Jay Nee Pork Blood Soup, Secret Recipe for Soft and Bouncy Pork”, or the chef who cooked the food, there must be a story behind the story and the chef’s experience, such as “Panda Shabu, the best dipping sauce by a professional chef with 15 years of experience, guaranteed by Krua Khun Toi”, “Fried Chicken with Ka Tok Ka Tak by Chef Chanon from MasterChef Thailand”.

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3. How to do it Tell the story of the making and cooking methods that are different from others, showing the care and delicacy in making them. For example, this menu, the shop chooses to use the charcoal steaming method, such as “Charcoal-grilled buns at Hua Hin Market”, “Charcoal-grilled Pad Thai at Wat Lieb”, “The noodle shop that still uses firewood to boil the soup”, or stewing for a long time, such as “Black tofu, tofu boiled in soy sauce for 3 days and 3 nights”, “Sim Meng Huat, the original recipe is stewed at Bang Bon”. Even the steps of preparing the ingredients can be told, such as “Auntie Im's braised duck, every duck is meticulously cleaned, guaranteed to be odorless”, “Grandma Ung's recipe ba chang, simmer the filling until it is spicy before wrapping it up and steaming it, even though it is slow but delicious”, “Jin Hu noodles, fresh noodles made in-house without chemicals”, etc.

4. culture It is about bringing the unique cultures of each country to create stories with food. What is clearly seen at this time is Korean culture and the increasing number of Korean restaurants. Try telling stories about Korean food culture, such as every meal must have kimchi as an ingredient, whether it is eaten as a side dish or used as a recommended menu. Grilled pork must be pork belly with clear marbling of fat, topped with sauce before grilling, eaten with vegetables and enhanced with soju. Or even local culture can be used as well. “Betong noodles, chewy noodles with a special recipe” “Salty boiled pork leg, peanuts, Auntie Noi's recipe, Nakhon Sawan”
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5. season The menu changes seasonally when the ingredients are outstanding because some ingredients are only available in certain seasons. At this point, we can use them as Signature Menus for each period, for example, Phuket lobsters are available in abundance in September, so we can create a Signature lobster menu during that period. Or strawberries, which are available in December, can be used to make strawberry cakes or desserts from fresh strawberries as well.
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