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ประหยัดต้นทุนและเวลา ช้อปแบบไร้รอยต่อ เพื่อแก้ปัญหาผู้ประกอบการ ด้วย MakroClick

Save cost and time, shop seamlessly to solve entrepreneurs' problems with MakroClick.

In running a restaurant every day, both the entrepreneurs and the restaurant staff have many things to think about, take care of, manage and do. It is true that everyone wants to improve the quality of their food and service, including thinking of ways to make their business successful. But in reality, many people have the same problem: “There is hardly enough time.” As a partner of entrepreneurs like Makro, we want to help and support entrepreneurs. We have noticed this important 'Pain Point' and have created www.makroclick.com and the Makro Application, an online shopping platform that will help customers. At this point, many entrepreneurs may want to know what benefits their stores can get from this platform. For this issue, 'Mr. Jakkrit Jatupanyachotikul, Director of E-Commerce, Siam Makro Public Company Limited, the manager of Makro Click, is the one who will tell us about the background and benefits that entrepreneurs will receive from this online shopping platform for restaurant entrepreneurs.

Cost and time are the major 'Pain Points' of entrepreneurs. “Makro has been around for over 30 years, but Makro Click is an E-Commerce channel that we have only been operating for 5 years. Makro Click was born from the pain points of customers, which most restaurant entrepreneurs often have similar problems, which are:

The problem of cost management, whether it is the cost of cooking or the cost of time , is that many restaurants may have to travel to many places to buy things for their shop, which wastes a lot of time. And that time is very valuable for entrepreneurs because we can use it to manage other important things. Some restaurants may have only a few people. Driving to buy things takes up both time and manpower. The cost of time lost here is considered a major pain point for almost all entrepreneurs. "Therefore, Makro wants to support entrepreneurs to be able to reduce costs and save time by increasing convenience, adding more 'Omni Channel' channels, including communication channels and customer service that are diverse and connected to one another in order to meet the needs and be a solution that will help solve these problems for our customers who are restaurant entrepreneurs."

Easy shopping, complete products because there are more than 17,000 products. Covering from the beginning to the end of the restaurant business.

It also categorizes product and business categories for easy searching.

Easy shopping, complete products, with good service

  • Shop easily Because there are many channels, whether you shop at a branch, call to order, or shop online via www.makroclick.com, you can use whichever channel is convenient for you.

  • Everything is complete Because there are as many as 17,000 products, ranging from fresh food ingredients, both vegetables, fruits, various meats, which can be ordered by actual weight to get the quantity that the customer wants. Some ingredients are already trimmed and prepared, ready to be cooked immediately to help save the entrepreneur's effort and time. There are both seasonings and packaging, etc. There are products from the upstream to the downstream of the business. It can be said that it covers all the needs of restaurant entrepreneurs very well.

  • Good service because there is a team of staff who act as Personal Shoppers who choose products on behalf of customers. Therefore, you can be confident in the quality. They can also prepare products and deliver them to the store, either by pre-order or by express delivery to the store immediately. In addition, there is a good customer care management system. There is a database of restaurant operators. There is a history of products that the store regularly uses. Therefore, it is easy to both prepare products and deliver to the store address.

 

Meet the needs of both Dine In and Delivery restaurants.

Born to specifically meet the needs of entrepreneurs, when the Food Delivery trend is gaining popularity, Makro Click definitely has all the delivery-related products ready, whether it's packaging, equipment used for preparing delivery, ingredients that have been partially prepared so that customers can cook immediately, which can help save labor, kitchen management, and save a lot of time. As well as ready-made seasonings such as chili, sugar, chili fish sauce, vinegar, etc. in ready-made packets, which customers want to receive convenience and the same seasonings as eating at the restaurant, making it a #must-have item . We can't let customers go find it themselves because it may create a bad experience for customers. Some customers may even avoid ordering food delivery from the restaurant if these items are not prepared. If we pack the seasonings ourselves, it will waste time and manpower for the staff in the store. Another reason is to control the cleanliness standards. Seasonings in packets like this can be confident in the cleanliness standards. Makro Click has ready-made seasonings ready and sells everything necessary online.

Easy shopping Purchase items for your store in 4 steps

   

Delivering convenience with a seamless shopping experience

Makro's ability to choose to shop in various channels, whether it is offline shopping via the store page or online shopping via the E-commerce channel at www.makroclick.com or the Makro App, or ordering by phone, all create a 'Seamless Experience' or a 'seamless shopping experience'. It is also a solution that helps solve the problem of convenience and saves time for entrepreneurs. For example, if today you want to go out to find new ideas at the store, but don't want to waste time choosing items that you have to buy regularly, you can place an order and pick them up at the branch. When you get to the branch, you can walk around to find new ideas and then pick up the items you have clicked to order, which the Personal Shopper team has already prepared for you. "Providing such a convenient solution is because Makro sees the pain points of entrepreneurs. We don't just want to sell products to customers. We are also a trusted partner who is a friend and partner for customers' businesses, so that restaurant entrepreneurs can run their businesses smoothly and have better results, " concluded Mr. Jakkrit.

Convenient and fast delivery service

There are both pre-order and Express Delivery options available for express delivery.

Many advantages when shopping at www.makroclick.com

  • Makroclick is a one-stop shopping center for entrepreneurs. It brings together a variety of products to meet the needs of every business, whether it be a retail store, a mom-and-pop store, a restaurant, a hotel, a catering business, a company, a department store, and other service businesses, along with lifestyle products for entrepreneurs who want to save time choosing products and reduce their business costs.

  • convenient fast fully Finish in one place Makro Click Shop in a variety of channels. Products are diverse with product categorization formats that are appropriate for the type of business, meeting the needs of entrepreneurs, with services including delivery to the store, express delivery, order and pick up at Makro, allowing entrepreneurs to choose the desired products conveniently and quickly.

  • Your business partner 24 hours a day. Shop online with www.makroclick.com and Makro App. Be assured of the quality of products, services and safety, just like buying products through Makro branches, more than 100 branches nationwide.

 

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