Did you know? Just by talking...sales increase! When customers enter the store, it's a golden moment. Just talk and sales will increase. You can train your employees today! For example:
- Promote special promotions when receiving food and beverage orders. Change from asking customers, "What would you like?" to suggesting to customers, "Today, there is a special promotion. Menu XXX paired with menu at a special price of XXX baht."
- Accelerate sales of age-limited menus to reduce waste. “Today, XXX menu is discounted by 10%.”
- Increase the bill amount. “If you order XXX baht more, you will receive an additional 10% discount. Would you like to see more desserts in the store?”
After ordering the main course, try asking the customer, “Would you like some more appetizers? There’s a XXX menu.”
- Recommend beverages to increase sales without asking customers, such as “Today we have herbal drinks and soda. What would you like?” Then ask if they would like plain water.
- Once you have ordered, you can order more. Once everything is served, try asking the customer, “Would you like anything else?”
- Call for the bill, you can order to take home again. Try #asking the customer before asking for the bill, "Do you want anything else? Do you want some dessert to take home? Today there is XXXX."
Important Tricks
- You have to brief your employees on what to sell in which situation. Have a pattern in which everyone speaks in the same direction.
- There are menus, products, and drinks ready for staff to promote sales in various situations appropriately.
- There are special promotions to attract customers in various situations.
- Employees must have the mindset that everyone can be a salesperson or salesperson, which helps employees to naturally have the drive to sell.
